BizValue

Before undertaking a new project, assessments may be conducted to determine the best areas of return for your investment in business-ready cloud computing. Initial consultation is done at no charge through collaborative surveys. Should the results of these initial assessments identify significant potential benefits, a detailed assessment is completed. The detailed assessment will provide a comprehensive plan for your project, outlining costs, deliverables, and relevant time frames. In some cases the detailed assessment may require some billable time.

Check out the BizValue TCO Calculator. It is a free tool you can use to calculate the TCO of any solution offering you might be evaluating.

 BizConsult

We maintain a strong focus on delivering projects which provide business benefits. In our consulting practice we establish the business goals for your project and track them as closely as we track the project budget and timeline. We deliver consulting services in a number of areas to ensure successful project delivery, including - process design, project management, implementations of salesforce.com, Google apps, and development of Force.com and drupal applications. We also have a wealth of experience in sales and sales management, which is directly applicable in our salesforce.com implementations.

 BizContent

In many projects, especially those involving website design with a significant number of information assets to be delivered online, or in the case of CRM implementations which provide sales support information, we believe it is essential to develop formal content management processes. Only through the identification of content owners and update cycles will content stay evergreen. We provide the necessary services to set up your content management strategy. We will even outsource your content management function for a monthly fee, allowing you to stay focused on your business, knowing the content being served to your buyers and sales people is at all times current, relevant, error free, and interesting.

We also have expertise in developing online training and simulations which are essential to both your buyers and employees.

We have considerable experience working with clients to develop sales ready content to support our Guided Customer Buying methodology. This proven methodology involves a process of mapping buyer problems, problem impacts, and buyer needs to your solutions. We also tag these criteria against key targeting criteria that are relevant in differentiating buyers for your solutions (for example, industry, buyer role, company size, etc.). This allows for immediate use in salesforce.com or other CRM solutions.

BizChange

In many projects, the significant change required by the user community does not receive appropriate focus. Often when processes are changed significantly a well planned program of communication and training will go a long way towards ensuring success. We have proven approaches to gain user buy-in and long term success.

 BizSustain

In addition to project work to implement new capabilities, we offer monthly support plans to maintain your cloud applications. This ensures you continue to get value over the long haul and keep your environment and usage current. It also ensures we evolve your environment to support process improvements and any additional requirements to integrate with other systems. The basis for undertaking activities under a sustainment contract are established in the BizValue assessment. Our goal will be to minimize onging costs, while ensuring you get the targeted benefits. We can be an active participant in measuring and planning your success, while proposing mini-projects to continue reaping new benefits into the future.

 The Internet Cloud

We are proponents of the Internet Cloud and deploy salesforce.com, Google Apps Premier Edition, web-based reporting tools such as crystalreports.com, and drupal for web development. These providers are recognized leaders in their respective areas. Their significant expenditures in R&D ensure their solutions are leading edge and deploying the latest technologies.

Using the internet cloud requires no up front investment in software, networks and hardware, and significantly reduces maintenance costs. It allows you to stay focused on your business and maintain a high degree of agility to respond to the forces shaping your business environment. Implemented correctly, these technologies save you a lot of money over the long term.

Cloud-based applications present us with some very powerful technologies. This site, for instance, is developed using drupal, an open source website development environment. Drupal allows us to build some very collaborative tools in a cost effective fashion. For example, the web surveys you will find on this site were developed easily using standard functionality in Drupal, with absolutely no programming required. Using these tools, you can expect to provide a high degree of collaboration with your clients (blogging, forums, five star ratings, integration to social networking, and a list of capabilities too long to mention). The best part is that you are able to maintain the content yourself without having to be a programmer.

We can also integrate Drupal and other websites to other tools, including CRM.  As an example, anytime on this website you ask us to contact you through one of our online forms, our website automatically connects to our salesforce.com backend where a lead is generated for follow-up. Additionally, in our private user area we have online access to salesforce.com's Service Cloud to provide online support and case management to our clients.

We often use our website / salesforce.com and Force.com environment to demonstrate the cost effective sales and customer support tools we are able to implement for our clients.

Exciting mobile technologies are available "out of the box" for many cloud applications such as salesforce.com and Google Apps. Both of these solutions also have built-in integration to Microsoft Outlook, allowing you to continue using familiar tools on your desktop.

Contact us today. We would be pleased to discuss how you can achieve higher levels of performance in your business through focused investments in business-ready cloud computing.